image

Microsoft Copilot Studio lets you create powerful ​AI-powered copilots for a range of requests—from providing simple answers to common questions to resolving issues requiring complex conversations. ​ Learn how you can build and extend these copilots, boot their capabilities with AI and extend them to perform actions, and provide answers for your copilot users.

Modules

module-image
Creating bots with Microsoft Copilot Studio​

In this module, you will learn about Microsoft Copilot Studio overview, working with environments​, creating bots and working with the Microsoft Copilot Studio interface​, working with bot topics​, Creating and editing topics using Copilot​, working with system fallback topics​, managing topics​, use cases​, planning for bots​, designing your bot with effective topics, Topic authoring best practices in Copilot Studio, Testing and Publishing bots in Copilot Studio​

module-image
Working with entities, variables and Generative AI in Copilot Studio​

In this module, you will learn about Working with entities​, Custom entities​, using entities and slot filling in conversations​, working with variables​, Reuse variables across topics​, boosting a chatbot with expanded natural language understanding (NLU), Introduction to Generative answers in Copilot Studio​, Using Azure OpenAI on your data for generative answers​, using uploaded documents for generative answers (preview), Using a custom data source for generative answers, Introduction to AI models in Microsoft Copilot Studio

module-image
Extending and managing Microsoft Copilot Studio copilots​

In this module, you will learn about Managing Bots in Microsoft Copilot Studio​, Using Power Automate to add actions​, extend copilots with plugins​, administering analytics and managing security of the chatbots, analyzing bot performance​, transferring conversations to agents by using Omnichannel for Customer Service​, Personal data requests for Power Virtual Agents​, Microsoft Copilot Studio plugin architecture​, Responsible AI for Microsoft Copilot Studio

module-image
Post-training Skills Assessment

Take this assessment to validate your skills gathered from the self-paced online learning completed in this course to mark your completion.

module-image
Course Completion Survey

Share your feedback with us regarding your experience!