Overview
In this presales workshop you will be introduced to Microsoft Dynamics 365 as an ERP solution from Microsoft, powered by next-generation AI, automation, and analytics that helps to modernize operations, empower productivity, and accelerate business performance. You will learn how Microsoft Dynamics 365y positioned to drive business agility by infusing AI, automation, and analytics into processes. This workshop will also involve team activity as part of which you will be building a response to a customer case study and will be handling customer objections.
Modules
Optimize Finance and Supply Chain - Learn
In this course you will be introduced to Microsoft Dynamics 365 as Microsoft’s ERP solution powered by next-generation AI, automation, and analytics that helps to modernize operations, empower productivity, and accelerate business performance for organizations
Optimize Finance and Supply Chain - Know (your customer)
In this module, you will learn about a customer-centric approach: listen to a customer case study, discern their requirements, and navigate potential objections.
Optimize Finance and Supply Chain - Respond
In this module, you will work through building a potential response to customer's requirements and handle their objections.
Post-training Skills Assessment
Take this assessment to validate your skills gathered from the self-paced online learning course completed in this course to mark your completion.
Course Completion Survey
Share your feedback with us regarding your experience!
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Style
Self paced -
Target Audience
Pre-Sales -
Certification Course
No -
Hands on Labs
No
Solution Areas
Business Applications, Modernize ERP