Overview

In this presales workshop you will be introduced to Microsoft Dynamics 365 as an ERP solution from Microsoft, powered by next-generation AI, automation, and analytics that helps to modernize operations, empower productivity, and accelerate business performance. You will learn how Microsoft Dynamics 365y positioned to drive business agility by infusing AI, automation, and analytics into processes. This workshop will also involve team activity as part of which you will be building a response to a customer case study and will be handling customer objections.

Modules

Optimize Finance and Supply Chain - Learn

In this course you will be introduced to Microsoft Dynamics 365 as Microsoft’s ERP solution powered by next-generation AI, automation, and analytics that helps to modernize operations, empower productivity, and accelerate business performance for organizations

Optimize Finance and Supply Chain - Know (your customer)

In this module, you will learn about a customer-centric approach: listen to a customer case study, discern their requirements, and navigate potential objections.

Optimize Finance and Supply Chain - Respond

In this module, you will work through building a potential response to customer's requirements and handle their objections.

Post-training Skills Assessment

Take this assessment to validate your skills gathered from the self-paced online learning course completed in this course to mark your completion.

Course Completion Survey

Share your feedback with us regarding your experience!

Intermediate

  • Style

    Self paced

  • Target Audience

    Pre-Sales

  • Certification Course

    No

  • Hands on Labs

    No
Solution Areas

Business Applications​, Modernize ERP​

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