Overview

Small and medium-sized businesses (SMBs) include organizations of all kinds, including service-centric businesses such as healthcare and financial services to product-centric businesses such as retail and manufacturing. Attend this workshop to understand the challenges that SMBs face and their need for fast, simple solutions to problems to enable business agility. Know how Dynamics 365 Business Central provides a comprehensive business management solution, that can help them grow their business and connect their finance, sales, service, and operations teams within a single easy-to-use application. During this presales workshop, you will also work on a real-world customer scenario to understand the customer's business, their requirements, concerns and then you will build a response to those requirements based on the concepts learnt and will handle customer objections.

Modules

Transform SMB Operations with Dynamics 365 Business Central - Learn

In this module, know how Dynamics 365 Business Central provides a comprehensive business management solution, that can help them grow their business and connect their finance, sales, service, and operations teams within a single easy-to-use application.

Transform SMB Operations with Dynamics 365 Business Central - Know (your customer)

In this module, you will also work on a real-world customer scenario to understand the customer's business, their requirements, concerns.

Transform SMB Operations with Dynamics 365 Business Central - Respond

In this module, you will build a response to those requirements based on the concepts learnt, and will handle customer.

Post-training Skills Assessment

Take this assessment to validate your skills gathered from the self-paced online learning completed in this course to mark your completion.

Course Completion Survey

Take this survey to share your feedback for the self-paced online learning course.

Intermediate
  • Style

    Self paced
  • Target Audience

    Pre-Sales
  • Certification Course

    No
  • Hands on Labs

    No
Solution Areas

Business Applications, Scale Business Operations (SMB)

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