Overview

Small and medium-sized businesses (SMBs) include organizations of all kinds, including service-centric businesses such as healthcare and financial services to product-centric businesses such as retail and manufacturing. Attend this workshop to understand how Power Platform can help SMCs, streamline their business with low-code solutions that automate workflows, create custom apps, build professional websites, and serve customers with AI-powered virtual agents. During this presales workshop, you will also work on a real world customer scenario to understand the customer's business, their requirements, concerns and then you will build a response to those requirements based on the concepts learnt, and will handle customer objections.

Modules

Revolutionize SMB processes with Microsoft Power Platform - Learn

In this module you will understand how Power Platform can help SMCs, streamline their business with low-code solutions that automate workflows, create custom apps, build professional websites, and serve customers with AI-powered virtual agents.

Revolutionize SMB processes with Microsoft Power Platform – Know (your Customer)

In this module, you will work on a real-world customer scenario to understand the customer's business, their requirements, concerns.

Revolutionize SMB processes with Microsoft Power Platform - Respond

In this module, you will build a response to those requirements based on the concepts learnt and will handle customer objections.

Post-training Skills Assessment

Take this assessment to validate your skills gathered from the self-paced online learning completed in this course to mark your completion.

Course Completion Survey

Take this survey to share your feedback for the self-paced online learning course.

Intermediate

  • Style

    Self paced

  • Target Audience

    Pre-Sales

  • Certification Course

    No

  • Hands on Labs

    No
Solution Areas

Business Applications, Scale Business Operations (SMB)

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