Overview
Small and medium-sized businesses (SMBs) include organizations of all kinds, including service-centric businesses such as healthcare and financial services to product-centric businesses such as retail and manufacturing. Attend this workshop to understand how Power Platform can help SMCs, streamline their business with low-code solutions that automate workflows, create custom apps, build professional websites, and serve customers with AI-powered virtual agents. During this presales workshop, you will also work on a real world customer scenario to understand the customer's business, their requirements, concerns and then you will build a response to those requirements based on the concepts learnt, and will handle customer objections.
Modules
Revolutionize SMB processes with Microsoft Power Platform - Learn
In this module you will understand how Power Platform can help SMCs, streamline their business with low-code solutions that automate workflows, create custom apps, build professional websites, and serve customers with AI-powered virtual agents.
Revolutionize SMB processes with Microsoft Power Platform – Know (your Customer)
In this module, you will work on a real-world customer scenario to understand the customer's business, their requirements, concerns.
Revolutionize SMB processes with Microsoft Power Platform - Respond
In this module, you will build a response to those requirements based on the concepts learnt and will handle customer objections.
Post-training Skills Assessment
Take this assessment to validate your skills gathered from the self-paced online learning completed in this course to mark your completion.
Course Completion Survey
Take this survey to share your feedback for the self-paced online learning course.
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Style
Self paced -
Target Audience
Pre-Sales -
Certification Course
No -
Hands on Labs
No
Solution Areas
Business Applications, Scale Business Operations (SMB)