In this presales workshop you will be introduced to Microsoft Dynamics 365 as a full-funnel sales solution from Microsoft, powered by next-generation AI that helps to deepen customer relationships, empower seller productivity, and accelerate revenue generation. You will learn how Microsoft Dynamics 365 is uniquely positioned to empower seller productivity and elevate your customer experience with next-generation AI. This workshop will also involve team activity as part of which you will be building a response to a customer case study and will be handling customer objections.