Last Updated Sep 2025In this presales workshop you will be introduced to Microsoft Dynamics 365 as an ERP solution from Microsoft, powered by next-generation AI, automation, and analytics that helps to modernize operations, empower productivity, and accelerate business performance. You will learn how Microsoft Dynamics 365y positioned to drive business agility by infusing AI, automation, and analytics into processes. This workshop will also involve team activity as part of which you will be building a response to a customer case study and will be handling customer objections. The course includes AI-translated audio in following languages. EN - English, CN - Chinese Simplified, CN - Chinese Traditional, DE - Deutsch, ES - Spanish, FR - French, PT - Portuguese, JA - Japanese, KO - Korean, IT - Italian, RU - Russia, TR - Turkey
Duration - 4.5 Hours
Level - Intermediate
Style - Self paced
Target Audience - Tech Deal Ready
Certification - No
Hands on Labs - No
Solution Areas - General
In this course you will be introduced to Microsoft Dynamics 365 as Microsoft’s ERP solution powered by next-generation AI, automation, and analytics that helps to modernize operations, empower productivity, and accelerate business performance for organizations
In this module, you will learn about a customer-centric approach: listen to a customer case study, discern their requirements, and navigate potential objections.
In this module, you will work through building a potential response to customer's requirements and handle their objections.
Take this assessment to validate your skills gathered from the self-paced online learning course completed in this course to mark your completion.
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Intermediate
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Intermediate
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Intermediate
Intermediate
No. of
Learners - 0
Audio Available in 10 Languages