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Sales - Modernize Service
Sales - Modernize Service
In this course your will be introduced to Dynamics 365 Customer Service as Microsoft’s anchor product to provide end-to-end service solutions, powered by next-generation AI that helps to enhance customer service experience, empower agent productivity, and optimize service operations.
![image](https://learn.get365ready.com/files/5762249/img_(12)(5).png?lmsauth=a061905b357892b74a3fc108c6dfad4438785bdb)
In this course your will be introduced to Dynamics 365 Customer Service as Microsoft’s anchor product to provide end-to-end service solutions, powered by next-generation AI that helps to enhance customer service experience, empower agent productivity, and optimize service operations.
Modules
![module-image](https://learn.get365ready.com/files/5762249/img_(12)(6).png?lmsauth=5c546007f423c99a49cc4f0d34e9143986127295)
Modernize Service
In this module, you will be introduced to Dynamics 365 Customer Service as Microsoft’s anchor product to provide end-to-end service solutions, powered by next-generation AI that helps to enhance customer service experience, empower agent productivity, and optimize service operations.
![module-image](https://learn.get365ready.com/files/5762249/img_(14)(4).png?lmsauth=80111ed64284139588b23b1e484032fa3039ec67)
Post-training Skills Assessment
Take this assessment to validate your skills gathered from the self-paced online learning completed in this course to mark your completion.
![module-image](https://learn.get365ready.com/files/5961623/img_(23)(4).png?lmsauth=e67f8967db35b9c7bd4afd202f0183d27e344418)
Course Completion Survey
Share your feedback with us regarding your experience!