Overview

Microsoft Customer Engagement Methodology (MCEM) for Partners connects Microsoft sales, support, industry solutions delivery, and partners to bring more value to the customer by placing them at the heart of every deal. By employing this methodology, one can co-innovate and co-develop with Microsoft customers, understanding their unique needs and desired outcomes. In this course, we will introduce the fundamentals of Microsoft Customer Engagement Methodology (MCEM), cover the key benefits to our partners, and provide a framework to enhance your co-selling efforts with Microsoft.