Course Overview
Overview
In this workshop you will gather all the information to introduce your customers to Microsoft 365 Copilot and showcase its value and give them customers confidence in the underlying security, privacy, compliance and responsible AI principles followed by Microsoft. You will also learn how to provide product overview, enable them to drive adoption and introduce Copilot Studio to your customers looking to customize Copilot.
Course Modules
Modules
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LEARN
This course offers an overview of Microsoft 365 Copilot, including security, productivity, and business integration. Explore its features, compare with Teams Premium, extend capabilities with Copilot Studio, and prepare your organization with a business case and managed services using Microsoft 365 Lighthouse.
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HEAR
This course focuses on understanding customer stories, their business context, requirements, and addressing objections effectively to deliver tailored solutions that meet their needs.
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RESPOND
This course guides you in crafting effective proposals, responding to customer questionnaires to meet requirements, and addressing objections with clear, tailored answers.