Extending Microsoft 365 Copilot: Navigating customer conversations
Duration - 1 Hour
|Level - Beginner
No. of learners -
20
Last Updated
Apr 2025
Style
Target Audience
Certification
Hands on Labs
Solution Areas
Course Overview
Overview
This course focuses on integrating Microsoft 365 Copilot solutions into customer conversations. It equips learners to address customer needs, handle objections, and showcase the benefits of enhancing Copilot with agents, using insights from a live event.
Course Modules
Modules
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Extending Microsoft 365 Copilot: Navigating customer conversations
This module equips learners to integrate Copilot solutions into customer conversations, address needs, overcome objections, and highlight the value of extending Microsoft 365 Copilot with agents
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