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Microsoft al partner training roadshow

Experience the power of Al to transform business

May 15

Santa clara california

May 22

Bonn Germany

May 29

Tokyo, japan

In this course your will be introduced to Dynamics 365 Customer Service as Microsoft’s anchor product to provide end-to-end service solutions, powered by next-generation AI that helps to enhance customer service experience, empower agent productivity, and optimize service operations.

Modules

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 Modernize Service

In this module, you will be introduced to Dynamics 365 Customer Service as Microsoft’s anchor product to provide end-to-end service solutions, powered by next-generation AI that helps to enhance customer service experience, empower agent productivity, and optimize service operations.

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Post-training Skills Assessment

Take this assessment to validate your skills gathered from the self-paced online learning completed in this course to mark your completion.

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Course Completion Survey

Share your feedback with us regarding your experience!