Simplify agent development with Copilot Studio

Last Updated Sep 2025

Course Overview

Copilot Studio offers graphical development environment to build copilots using generative AI, sophisticated dialog creation, plugin capabilities, process automation, and built-in analytics that work with Microsoft conversational AI tools. Attend this workshop to learn how to build and run your own copilots across websites and other channels to serve employees and customers.

Duration - 12 Hours

Level - Advanced

Style - Self paced

Target Audience - Project Ready with Labs

Certification - No

Hands on Labs - Yes

Solution Areas - AI Business Solutions (ABS), AI Workforce

ESI Course Code - DW-102

Course Modules

Build and customize agents with Microsoft Copilot Studio

In this module you will learn about the overview of the Microsoft Copilot Ecosystem and Copilot Studio, guiding you through creating, managing, and publishing copilots. You’ll explore AI tooling for various use cases, learn to design effective topics, and practice testing and deploying copilots using the Copilot Studio interface.

Design agents with Generative AI, tools and pro-code development in Microsoft Copilot Studio

In this module you will learn about the Microsoft Copilot Studio, focusing on working with entities, variables, and customizing copilots with actions. You’ll explore Power Platform integrations, channel experiences, and enhancing NLU capabilities. Additionally, the course covers generative answers, configuring data sources, and understanding AI models to create intelligent, responsive copilots.

Agent analytics, security and governance in Microsoft Copilot Studio

This module focuses on managing copilots in Microsoft Copilot Studio, including connectors, actions, and extensions. You’ll learn to create voice-enabled copilots, enhance them with advanced capabilities, and analyze their performance. The course also covers the plugin architecture, security and governance, and Responsible AI practices for building ethical and secure solutions.

Post-training Skills Assessment

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