Microsoft Customer Engagement Methodology (MCEM) for Partners Foundations

Last Updated Sep 2025

Course Overview

Microsoft Customer Engagement Methodology (MCEM) for Partners Foundations connects Microsoft sales, support, industry solutions delivery, and partners to bring more value to the customer by placing them at the heart of every deal. By employing this methodology, one can co-innovate and co-develop with Microsoft customers, understanding their unique needs and desired outcomes. In this course, we will introduce the fundamentals of Microsoft Customer Engagement Methodology (MCEM), cover the key benefits to our partners, and provide a framework to enhance your co-selling efforts with Microsoft.

Duration - 1.5 Hours

Level - Beginner

Style - Self paced

Target Audience - Sales Ready

Certification - No

Hands on Labs - No

Solution Areas - AI Business Solutions (ABS), AI Workforce

Course Modules

Microsoft Customer Engagement Methodology

In this Module, we will introduce the fundamentals of Microsoft Customer Engagement Methodology (MCEM), cover the key benefits to our partners, and provide a framework to enhance your co-selling efforts with Microsoft.

Course Completion Survey

Share your feedback with us regarding your experience!

Other courses in this Category

Beginner

Sales - Migrate and modernize your estate on Azure

Duration - 1.5 Hours
Course
Beginner

Sales - Perfect your conversation on Build and modernize AI apps on Azure

Duration - 2 Hours
Course
Beginner

Sales - Secure AI-powered productivity Microsoft 365 E3

Duration - 1.5 Hours
Course
Beginner

Microsoft Customer Engagement Methodology (MCEM) for Partners Foundations

Duration - 1.5 Hours
Course